Every new project is different. Therefore, we develop an individual programme of support in conjunction with the commissioning body. Here’s a few case studies showcasing some of our work with organisations at different places on their journey to spinning out.
”Stepping Out offered a very high level expert advice. They went beyond their call of duty. They spent so much time guiding mentoring and nurturing us. We are very happy with their continued communication and support.Heather Riley, Norfolk Community Health & Care NHS Trust
”Stepping Out has been a boon to our efforts. Your consultant has made himself both respected and integral to us as I had hoped. Your consultancy has been fascinating, yet very focused and has helped greatly in getting people organised. Your consultant has quite literally been worth his weight in gold and it is difficult to imagine how we would have been able to respond to all need without him.Kevin Bond, CEO, NAViGO CIC
”Stepping Out found us the right people for our assignment, were quick to grasp the subject matter and completed on time. As such I’m happy to recommend them and would certainly use them again.Simon Bell, Head of Marketing, CECS
”Having been inspired by some of Craig's writing in Third Sector, we got in touch with Stepping Out to see if they'd be interested in carrying out our strategic review. They delivered an incredibly insightful piece of work and did so within a very tight timeframe. The team they put together was first class and well tailored to our work and circumstances; sharp, good humoured and able to strike the right balance between constructive criticism and supportive challenge, I can recommend Stepping Out most highly to other organisations.Rob Parkinson - Home-Start UK
”Very knowledgeable, innovative organisation. enthusiastic and supportive as well as putting us onto some good contacts to learn about their experiences in setting up social enterprises.Dwayne Johnson, Director Adult Services, Halton Council
“We formed an excellent working relationship; very supportive, always happy to respond to queries. Conference calls and meetings arranged to suit your needs. Stepping Out also forged good working relationships quickly with staff, internal Council Departments and gained the trust of Members and Senior Managers which is very important to gather data and information to inform the Business Case and secure buy-in going forward.” Sarah Stock, MD of Independence Matters CIC
We started work with the team in Norfolk in June 2012 and have provided several phases of support:
1. Social Enterprise Development Programme: Our initial work helped the leadership team of the Personal and Community Support Services function (£12m, 450 staff) to understand the potential (and requirements) to set up as a social enterprise spin-out, to prepare an Expression of Interest for consideration by the Council and to secure funding for a business planning phase.
2. Business Planning: We undertook two stages of business planning which detailed the viability of a social enterprise, the market opportunities, developed a financial case and identified an operating model for the services as an external provider.
3. Transition Planning: The business plan was approved with an agreement to ‘incubate’ the social enterprise at first as a joint-venture between the Council and its staff ahead of moving to full independence in time (we coined the term ‘Slow Mutual’ to describe this). Stepping Out project managed the transition, drawing in external specialists (legal, HR, marketing) and the Council’s in-house departments to agree and deliver the steps to a successful implementation of the plan.
4. Culture Change and Commercial Insight: In partnership with the School for Social Entrepreneurs we delivered an organisational development programme to prepare staff at all levels for the new culture needed to support the new enterprise. In addition, we placed one of our team into Independence Matters as an Interim Commercial Director to support the transition to a more enterprising focus to how the business operates.
Independence Matters launched in November 2013